Privacy Policy
Effective date:
A BROS RESTORATION ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use and disclose personal information when you visit abrosrestoration.com or contact us about our restoration services. It also describes the choices and rights you may have under applicable United States privacy laws.
1. Information We Collect
Information you provide. When you call or email us, we may receive your name, telephone number, email address, property or service address, and details you choose to share about your restoration needs. We use this information to respond to your inquiry, prepare an estimate and arrange or provide requested services. This website does not have forms, user accounts or an online checkout.
Technical information. When you visit the website, our hosting and infrastructure providers may process your IP address, browser and device information, requested pages, referring website, access times and similar technical information needed to deliver, secure and troubleshoot the website.
Approximate location. On our service pages, your browser may contact an IP-location provider to determine your approximate city and state or region. IP-based location can be inaccurate, particularly when you use a VPN. We do not request your device's GPS location.
2. How We Use Information
We use information to answer questions and provide estimates, communicate about and deliver requested services, display an approximate service-area message, maintain website performance and security, prevent misuse, keep appropriate business records, resolve disputes and meet applicable legal obligations. We do not use this website to make decisions that produce legal or similarly significant effects through automated profiling.
3. IP-Location Services and Browser Storage
The service pages use ipwho.is, with ipapi.co as a fallback, for approximate IP-based location. These providers receive your IP address and ordinary request metadata when your browser contacts them. They process that information under their own privacy policies. We do not send your name, telephone number or email address to these services for location lookup.
The website uses your browser's session storage to cache your approximate city and state or region for 30 minutes. This location cache does not contain your IP address or precise coordinates. You can remove it by clearing the site's browser storage; session storage is generally cleared when the browsing session ends. Disabling or clearing storage may cause the location lookup to run again. If a lookup fails, the website displays a general location message and you can still call us.
Our location feature does not mean we maintain an office in every displayed city or guarantee availability in every location. Please call to confirm service availability.
4. Cookies, Analytics and Advertising
This website currently does not use third-party analytics tools, advertising pixels or cookies for behavioral advertising. The approximate-location feature uses the session storage described above. Your browser may also cache website files to help pages load more quickly. Hosting and infrastructure providers may process technical access and security logs.
You can manage cookies, cached files and site storage through your browser settings. Because this website does not sell personal information or use cross-context behavioral advertising, there is currently no sale or targeted-advertising activity on the website to opt out of through Global Privacy Control. We do not otherwise respond to browser "Do Not Track" signals.
5. When We Share Information
We may disclose information to providers that help us host and secure the website, handle communications or carry out services you request, to the extent needed for those purposes. IP-location providers receive information as explained above. Calling or emailing us also involves your telephone or email provider, whose own privacy practices apply.
We may also disclose information when reasonably necessary to comply with law or a valid legal request, protect rights and safety, investigate misuse, or in connection with a merger, sale or other business reorganization, subject to applicable law. We do not sell personal information collected through this website or share it for cross-context behavioral advertising.
6. How Long We Keep Information
We keep information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining business records and meeting legal, tax, security or dispute-resolution requirements. The appropriate period depends on the type of information and the purpose for which it was collected. The 30-minute location-cache period does not determine how long service or communication records may be retained.
7. Information Security
We use reasonable safeguards appropriate to the nature of the information to help protect personal information. No website, transmission method or storage system can be guaranteed completely secure.
8. Your Privacy Rights and Choices
Depending on your state of residence and whether a particular privacy law applies to our activities, you may have rights to know about and access personal information, obtain a copy, request correction or deletion, and opt out of certain uses or disclosures. These rights may be subject to exceptions, such as information needed to complete requested services, maintain legally required records or protect security.
Where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, or another United States state privacy law applies, we will handle qualifying requests under that law. We will not unlawfully discriminate against you for exercising applicable privacy rights. Where applicable law permits an authorized agent or gives you a right to appeal a request decision, you may contact us to exercise those rights.
To make a privacy request, email info@abrosrestoration.com or call (900) 850-8585. Please describe your request and how we can contact you. We may need to verify your identity and authority before acting, and we will respond within the timeframe required by applicable law.
9. Children’s Privacy
Our website is intended for adults seeking restoration services and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
10. Other Websites and Services
Third-party services and websites have their own privacy practices. We do not control their collection or use of information. Please review the policies of any third-party service you choose to use. A third-party name or logo displayed on our website does not mean that the third party manages this Privacy Policy.
11. Processing Locations
Information may be processed in the United States and other locations where our service providers operate. Privacy laws in those locations may differ from those where you live. We handle information subject to the requirements that apply to our activities.
12. Changes to This Policy
We may update this Privacy Policy when our practices or applicable requirements change. We will post the revised policy on this page and update the effective date. If additional notice is required by law, we will provide it as required.
13. Contact Us
For questions about this policy or our handling of personal information, contact A BROS RESTORATION:
Email: info@abrosrestoration.com
Phone: (900) 850-8585
Website: abrosrestoration.com